Privacy Policy

Last updated: 09/12/2025

Controller: Joy Jensen Puvaneswaran, trading as Med Interview Coach
Address: 42 Park Avenue, Orpington, BR6 9EH

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Data We Collect

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• Account information (email, name)

• Payment identifiers (Stripe customer ID)

• AI message content and usage logs

• Device/IP data

• Technical analytic data (if analytics enabled)

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Card details are not stored by MIC.

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2. Purposes & Legal Bases

 

Purpose                                    Legal Basis

Provide AI interview training     Contract

Enforce subscription limits        Legitimate interests

Fraud prevention                       Legitimate interests

Customer support                     Legitimate interests

Analytics and performance       Legitimate interests

Legal/financial compliance        Legal obligation

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3. Retention

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• AI messages: retained indefinitely unless deletion is requested

• Account data: retained during active subscription

• Payment data: retained 6 years (HMRC requirement)

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4. Processors

 

We use the following providers:

• Wix (hosting)

• Vercel (backend)

• MongoDB Atlas (database)

• Stripe (payments)

• OpenAI (AI content generation)

• GoDaddy (domain/email)

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5. International Transfers

 

Processors such as OpenAI and MongoDB may transfer data outside the UK under approved safeguards (SCCs).

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6. Your Rights

 

You may request:

• Access

• Correction

• Deletion

• Objection to processing

• Data portability

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Contact: jensen@medinterviewcoach.co.uk

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7. Children’s Data

 

Users aged 13–17 may use MIC.
Cardholder consent is required where a third party pays.

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8. Security

 

We apply appropriate encryption and access control measures. No system is completely secure.

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9. Complaints

 

You may contact us at jensen@medinterviewcoach.co.uk.
You may also complain to the ICO.