Frequently Asked Questions (FAQs)

Welcome to the MIC FAQ page — here you’ll find clear answers to the most common questions about pricing, tiers, features, pupil-premium support, upcoming updates, and how to get the most out of your interview preparation.

GENERAL FAQ

What is MIC?

MIC (Med Interview Coach) is an AI-powered medical school interview preparation platform built specifically for UK applicants. It provides realistic questioning, examiner-style feedback, ethical and NHS-based analysis, and full mock interview simulations (Gold tier only).

Who is MIC for?

MIC is designed for:

Year 12 students preparing early
Year 13 students with upcoming interviews
Applicants who want affordable, unlimited practice
Anyone who finds tutoring too expensive or inaccessible

Is MIC suitable for both MMI and panel interviews?

Yes. Silver users receive unlimited general interview practice. Gold users gain access to dedicated MMI Mode and Panel Mode that simulate real UK medical school interview formats.

PRICING & PAYMENT

How much does MIC cost?

MIC offers three tiers:

Bronze (Free)

Silver (£9.99/month)

Gold (£14.99/month)

Pricing is kept significantly lower than the cost of a single tutoring session. Exact features are shown on the Pricing Page - click the link here, or 'Pricing' at the top of the page, for more information.

Why isn't MIC free for unlimited use?

Each interaction requires computational resources. To keep the platform sustainable and high-quality, unlimited access cannot be provided for free. However, we intentionally keep premium pricing as low as possible — an entire month of MIC costs less than one hour of typical interview tutoring.

Do you offer discounts for Pupil Premium or low-income students?

Yes. We believe interview preparation should be accessible to everyone. Eligible students can request discounted (or hopefully soon free) rates. Documentation or evidence is required.

Can I upgrade or downgrade my tier?

Yes. You can move between tiers at any time. Upgrades apply instantly. Downgrades take effect at the end of your current billing cycle.

Can I get a refund?

MIC provides digital interview-preparation services that become accessible immediately upon purchase. Because access is granted instantly, all subscriptions are non-refundable once activated, except where required by UK consumer law (e.g., a duplicate payment or a genuine technical failure that prevents access).

You may cancel your subscription at any time, and your access will continue until the end of the current billing cycle.
Cancellations take effect immediately for the next renewal, and no partial refunds are issued for unused time.

BRONZE TIER FAQ

What do I get with Bronze?

Bronze users receive:

1 interview question per 24 hours
Structured feedback
Access to core interview topics
Basic learning support

Bronze is ideal for early-stage practice or trying out the platform.

Why is Bronze limited to one question a day?

To keep MIC fair and sustainable, unlimited free usage isn't feasible. Bronze provides meaningful free support while keeping the service affordable for everyone.

How do I unlock more practice?

Upgrade to Silver for unlimited questions, or Gold for full mock interview functionality and school-specific content.

SILVER TIER FAQ

What does Silver include?

Silver offers:

Unlimited questions
Examiner-style feedback
Deeper analysis based on medical school interview values
Follow-ups only when explicitly requested
No rewriting of answers
No school-specific preparation
No mock modes (MMI/Panel)

Do I need Silver if I’m starting early?

Silver is perfect for building foundational skills, improving consistency, and practising daily without restrictions.

GOLD TIER FAQ

What does Gold include?

Gold provides everything Silver does, plus:

School-specific interview preparation
Full MMI Mode
Full Panel Mode
Timed stations and timed responses
Rewriting/optimisation of your answers on request
Feedback tailored to your chosen universities
Unlimited follow-ups

This is the tier for high-level preparation.

How do MMI and Panel Modes work?

Gold users can activate:

MMI Mode

Multiple stations
No assistance mid-interview
Questions only, then feedback after exit

Panel Mode

Multiple interviewers
Deeper probing
Professional, structured questioning
Feedback after exit

These modes replicate real interview formats as closely as possible.

FEATURES & FUNCTIONALITY

Will MIC ever have voice-based answering?

Yes — voice input/output is planned for a future update. It will allow you to speak your answers naturally, improving realism. Until then, typed responses allow MIC to assess structure, reasoning, and communication clarity effectively.

Will MIC include timed answers?

Yes. Timed responses and pacing analysis will be introduced in future updates to help mirror real MMI station timing.

Does MIC keep track of my progress?

MIC stores your responses within your session, allowing you to revisit feedback and learn from past answers. As the platform evolves, more analytics and progress-tracking features will be added.

Does MIC teach content too, or only assess?

MIC provides explanations, ethical frameworks, and NHS summaries. Gold users may also request rewritten sample answers. The system is built to teach and train performance, not just score answers.

Can MIC tell me exactly what my chosen medical school wants?

Yes — but Gold tier only. Gold users receive fully tailored advice based on the interview structure and assessment style used by their selected medical schools. Bronze and Silver receive general guidance only.

TROUBLESHOOTING & SUPPORT

MIC isn't responding — what should I do?

Refresh the page or log in again. If the issue persists, contact support through the website. Provide screenshots where possible to speed up assistance.

My AI stopped asking follow-up questions — why?

Follow-ups are only allowed:

in Silver or Gold
when explicitly requested
Bronze never allows follow-ups.

I asked MIC to rewrite my answer and it refused — why?

Rewriting is a Gold-only feature. Silver and Bronze users receive feedback and improvement guidance but no rewriting.

FUTURE DEVELOPMENT FAQ

What features are coming next?

Upcoming upgrades include:

Voice input/output
Timed answering
Real interview pacing simulations
More school-specific modules
Improved analytics and personal progress tracking
Additional role-play and data interpretation scenarios

Can I suggest new features?

Absolutely — user feedback guides our development roadmap. Contact us with ideas or requests at any time.

Still Have Questions?

If your question isn’t answered here, reach out through the Contact page — we’re always happy to help. If your question is specifically about how to use MIC, click here for more information.

MIC is built to support you throughout one of the most important stages of your medical journey. Whether you’re just starting or preparing for your final mock, we’re here to make your interview preparation simpler, more affordable, and far more effective.